These are our terms and conditions for the use of our website chalkfarmflowers.com and the purchase of products through the website.
If you have any queries about these terms, please contact us using the contact form.
The terms and conditions herein together with any notices or conditions on other areas of this website will all together govern use by customers of this website. You should note that Chalk Farm Flowers may at any time make changes to or remove part of this website without any liability to customers for such changes. Chalk Farm Flowers reserves the right to change these terms and conditions in the future without specifically notifying customers and continued use of the website or placing of orders after such changes shall be deemed to be acknowledgement and acceptance thereof.
A contract will only come into existence between you the customer and us once your order has been made.
When you as a customer place an order via this website, you warrant by placing the order that:
- You are not a minor or otherwise legally incapable of entering into a binding contract.
- The personal details which you give us on registration are fully complete and accurate.
- You are not using a false name or the name of any other person or body which you are not authorised to use.
Placement of an order
When you place your order you are doing so in acceptance of these terms and conditions and it is important that you have read them before you go ahead and order.
Acceptance of an order
When an order is placed you will get an order confirmation sent to the email address you provided during checkout, containing information about order content, prices and details. Please keep this email safe as your proof of purchase.
Delivery and Collections
Workshops - Confirmation of your purchase will be sent you immediately after checkout. Details regarding your chosen workshop and date will be sent to you nearer the time.
Fresh Flowers/Wreaths - We are currently unable to offer delivery for these items. We will contact you shortly after your order is made to arrange your collection time suitable for you.
Returns Policy
Workshops - Our workshops are non refundable. If you are unable to attend you may send someone in your place. Please do not visit the farm if you fall ill. If you have to cancel due to illness/uncontrollable situation, we will transfer your booking to the next workshop with spaces, when it suits you.
Fresh Flowers/Wreaths - We are unable to offer returns on fresh items. However if your item does not meet our expectations of its longevity we will refund or replace.
Workshops
On attendance to your workshop please wear suitable clothes and footwear – trainers or boots. We are a working farm and the weather is unpredictable.
Our workshops will normally take place in mildly inclement weather. We reserve the right to cancel or postpone a workshop date if it will be unable to take place due to weather conditions, e.g. torrential rail.
We will be in touch a week before your workshop date to let you know of the details for your visit.
Liability
We try to have the information on this website as accurate as possible but we make no warranties, whether express or implied, regarding its accuracy. We also do not make any warranties regarding any matters relating to the use of this website and it is a matter for you to ensure that your own equipment is protected from viruses or other external factors.
Your rights are protected by the Sale of Goods and Supply of Services Act, 1980, and also the Consumer Protection Act, 2007, where you are a consumer. Nothing in this website shall affect your rights under the applicable law.
Severance
If any of these terms and conditions shall prove to be void, unlawful, or unenforceable for any reason then such term or condition shall be deemed to be severed from the remaining terms and conditions which shall remain valid and enforceable.
If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.